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During the fall of 2008, I was first introduced to rug hooking. Early one morning at about 6:30, I was on the internet and decided to purchase a Gruber frame from the Blue Tulip website. Once I hit submit, I realized that I made an error on my order. I decided to give a quick call to leave a message with the hope that someone would hear the message before the order was shipped. To my pleasant amazement, Karen Worthington answered the phone in a warm and pleasant voice. Yes, at 6:30 in the morning! I was quite surprised someone answered the phone. She very politely said there was no problem and she would take care of it. Looking back, I am glad I made that error on the internet. That first conversation we had left me with the feeling that I would like to do business with her again. Since then I have found Karen’s prices to be reasonable along with wonderful customer service. She is a knowledgeable teacher of her craft who has a refreshing personality. I am glad our paths in life have crossed. I wish her only the best in her business.
Peggy M. Sheffler
Hi
Karen, Thank you so much for the information. I started my project
yesterday and I'm almost finished. I love it, it is so much fun. I'm sorry that
I haven't found this sooner. I do just about every other craft, sewing and
needle work that you can think of. I plan on ordering a rug kit next. The
directions that you wrote out for me, made me feel very special. If you treat
all of your customers this way you are going to have a thriving business. By
the way, I love your boxes. Thank you so much, you've "hooked" me as a
customer. Robin Fonville
I
contacted Karen after reading about her in Create and Decorate Magazine, and I
am so glad I did! Karen is a wonderful teacher. She is very knowledgeable about
rug hooking, and explains techniques in a way that is simple to understand and
follow. She encourages her students to finish their projects, and offers plenty
of opportunities to do so. Karen seems to have an endless supply of energy and
creativity. Her home is inviting and full of her own creations. I love looking
at her completed rugs that are displayed in her home, as well as her work in
progress. Karen has a nice collection of wool to choose from, including hand
dyed wool, and she makes the process of choosing the right project and colors
uncomplicated. It is easy to see that Karen loves what she is doing, and I plan
to be a customer for years to come. Kim Koch
Dear Karen, I just wanted to let you
know the kit I ordered is excellent and I cant wait to finish this
project and get going on another one! The materials are top quality and your
willingness to respond to my inquiries via email and phone have been very
helpful. The Blue Tulip is the best rug hooking site Ive seen and
theres A REAL PERSON on the other end to help! Thanks for your awesome
designs! Leslie Yingling Lebanon Twp
NJ
I first met Karen at a colonial fair. I
had never seen rug hooking before. When I came upon her booth I said "I have to
have one. " They were beautiful ! The designs and the colors were just awesome.
Then after I bought one I said "I have to make one." She said she gave lessons,
so I went to her house. Her selection of wools is just pretty to look at...and
her rugs make me want to start a new one every time I go there. I had never
done anything like rug hooking before...I don't knit or crochet... Karen made
it easy to learn and offered great advice. She always makes herself available
if you should need help and offers many classes or one on one meetings. The
classes are really fun...even if you already know how to hook it's fun to do it
with others. I have completed one small rug and I'm working on another. Karen
is also designing one for me for a specific room. I'm hooked!!!
Heather Schofield |